Terms & Conditions

Order Agreement

Once order is submitted, you will receive a written order form with a PO# included.  Once fully executed, Orders cannot be amended. Buyer agrees to each order based on the terms and conditions as outlined in this agreement.

 

Order Minimums

Dudley Stephens requires a minimum order of 3 units per color.

 

Order Payment

Dudley Stephens will invoice buyer for approved units at wholesale pricing. Dudley Stephens requires payment in full via credit card for each transfer prior to shipping all orders. Dudley Stephens offers items for purchase only and not on consignment.

 

Order Returns

Dudley Stephens does not accept returns of any unsold inventory.

 

Delivery timing

Please allow at least 10-14 business days from the time of your order payment for item deliveries. Larger orders may require more time.

 

Shipping

Dudley Stephens shall arrange for delivery of goods to Buyer. Orders will be shipped via FedEx.

 

Claims

Buyer must make any claims of defects, including but not limited to those related to: shortages, quality, or specification, within the first 7 business days after receiving the goods. It is the responsibility of the Buyer to inspect inventory upon receipt and that all goods delivered match the items ordered and invoiced.

 

Markdowns

If Buyer wishes to discount inventory, Buyer must receive written approval from Dudley Stephens prior to any price changes on Dudley Stephens product.

 

Online Sales

If Buyer plans to sell Dudley Stephens product on their website, Buyer must notify Dudley Stephens. The only DS owned photos that can be used on Buyer’s social media, website and marketing are the approved product shots provided by Dudley Stephens. All other photos on dudley-stephens.com and Dudley Stephens social media are proprietary images. Buyer may request images from Dudley Stephens at DS discretion.